Frequently Asked Questions

1) How many lights can I install on a transformer?

Up to 50 lights. See transformer section. For further detail, read the transformer instruction sheet included with unit.

2) How do I install wire in a wood post?

Simply cut or route a channel vertically on the face of the post. Once wire is installed, cover with a batten strip or cut a filler piece to match the slot size. Additionally, the wire can run under the handrail. In this application, drill a hole from the top of the 4x4, on an angle, to meet the underside of the handrail. Run wire from post to post, under the handrail.

3) What type of bulb is used, and where do I get replacements?

The bulb is a standard automotive brake light bulb, and can be purchased at any auto parts store.

4) Can the light output be reduced on the low voltage light?

A 13 watt bulb is available to reduce the light output if desired.

5) Can a dimmer switch be used?

Dimmer switches are not effective on low voltage lights.

6) Some lights appear dimmer than others, what do I do?

This is a result of wiring issues due to longer distances from the transformer (200 or more feet). There are different wiring schemes to correct this. Please refer to the transformer instruction manual to correct.

7) What is the product warranty?

The Aurora product is warranted against manufacturer defect for a period of one year. Product replacement is provided at no charge during this period. This will not cover labor costs related to product warranty.

8) What if my product is out of warranty?

In the event that there are product related issues after the first year, they will be addressed on a case-by-case basis.

9) What is the run time on the solar light?

The run time varies. During the summer months, the solar light will run for up to 14 hours. During the winter months with shorter daylight hours, as well as cloudy days, the run time is reduced to approximately 3 – 6 hours.

10) How long will the solar lights last?

The LED bulbs are designed to last a lifetime. These are the highest quality and latest technology available today. The 9V NiCad batteries will last approximately 1000 cycles, or roughly three years. Batteries are warranted for 1 year.

11) My solar light will not light up, what do I do?

The most common issue is the battery. It takes up to three weeks for a new solar unit to cycle to full capacity. Winter months will effect this cycle time as well, if installed in the middle of the winter. To test a solar unit, remove the NiCad batteries and install two size AA alkaline batteries. Cover the entire solar collector to test the unit. If the unit lights up, replace the NiCad batteries. Caution: Alkaline batteries should only be used for testing, and should be removed immediately after testing the unit. Do not leave the alkaline batteries in the unit.

12) I have low voltage landscape lighting; can I add deck lights to this?

Generally, the answer is no. It is best to start from scratch, for two reasons. First, the transformer likely has less wattage output than is necessary for the deck lights. In addition, landscape lighting usually uses 18-gauge wire, which is too light for the deck light product. Using this will cause a drop in wattage, making the lights appear dimmer.

13) Can I change the glass style in the light?

Yes, glass can be purchased separately to change between the styles.

14) Can I put the lights on an inside switch?

Yes. To do so, the outlet that the transformer plugs into must be wired to the desired switch. The transformer is then placed in “manual mode”, which is then operated by the light switch.